Privacy Policy

Last updated: 05 November 2025

This Privacy Policy describes how Konnbot (referred to as "Konnbot", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you access our website, products, and services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information: name, phone number, email address, postal address, project details, and any other information you voluntarily provide when you contact us, request a quotation, book a visit, create an account, or interact with our team.
Usage Data: information about how you access and use the Services, including pages viewed, referring/exit pages, clicks, scrolls, session duration, and similar analytics data.
Device and Technical Data: IP address, browser type, operating system, device identifiers, and network information collected automatically via cookies, pixels, SDKs, and similar technologies.
Cookies & Tracking: we use cookies and similar technologies to remember your preferences, enhance performance, and analyze usage. You can control cookies through your browser settings; however, disabling cookies may limit certain features.

2. How We Use Your Information

To provide, operate, and improve the Services, including project planning, cost estimation, and execution management.
To communicate with you regarding inquiries, quotations, project updates, support, and service-related notices.
To personalize your experience and present content tailored to your preferences.
To analyze usage and performance for security, troubleshooting, and optimization.
To comply with legal obligations, resolve disputes, and enforce agreements.
With your consent, to send marketing communications about offerings that may interest you. You may opt out at any time.

3. Legal Bases for Processing

Where applicable, we process Personal Information based on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving the Services and ensuring security), provided that such interests do not override your rights and freedoms.

4. Sharing & Disclosure

Service Providers: we may share information with trusted vendors who perform functions on our behalf (e.g., hosting, analytics, communications, payment processing) subject to appropriate confidentiality and security obligations.
Business Partners & Contractors: to the extent necessary to deliver the Services (for example, site visits, material logistics, or on-site execution), we may share relevant details with vetted partners and contractors.
Legal & Compliance: we may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of Konnbot, our users, or others.
Business Transfers: in connection with any merger, acquisition, financing, or sale of assets, your information may be transferred as permitted by law and this policy.

5. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and accounting requirements, resolve disputes, and enforce our agreements. Retention periods may vary based on the nature of the data and our legal obligations.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, update, or delete Personal Information; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details in the "Contact Us" section.

7. Security

We implement reasonable technical and organizational measures designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed and stored in countries other than your own. Where required, we implement appropriate safeguards to protect your information consistent with applicable laws.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with information, please contact us so that we can take appropriate action.

10. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date at the top. Your continued use of the Services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website channels or by post at:

Konnbot Construction Display Center,
525, Fifth Floor, Bansal One,
Beside Rani Kamlapati Railway Station,
Bhopal, Madhya Pradesh 462016, India

1. Information We Collect

We may collect the following categories of information:

Personal Information: name, phone number, email address, postal address, project details, and any other information you voluntarily provide when you contact us, request a quotation, book a visit, create an account, or interact with our team.

Usage Data: information about how you access and use the Services, including pages viewed, referring/exit pages, clicks, scrolls, session duration, and similar analytics data.

Device and Technical Data: IP address, browser type, operating system, device identifiers, and network information collected automatically via cookies, pixels, SDKs, and similar technologies.

Cookies & Tracking: we use cookies and similar technologies to remember your preferences, enhance performance, and analyze usage. You can control cookies through your browser settings; however, disabling cookies may limit certain features.

2. How We Use Your Information

To provide, operate, and improve the Services, including project planning, cost estimation, and execution management.

To communicate with you regarding inquiries, quotations, project updates, support, and service-related notices.

To personalize your experience and present content tailored to your preferences.

To analyze usage and performance for security, troubleshooting, and optimization.

To comply with legal obligations, resolve disputes, and enforce agreements.

With your consent, to send marketing communications about offerings that may interest you. You may opt out at any time.

3. Legal Bases for Processing

4. Sharing & Disclosure

Service Providers: we may share information with trusted vendors who perform functions on our behalf (e.g., hosting, analytics, communications, payment processing) subject to appropriate confidentiality and security obligations.

Business Partners & Contractors: to the extent necessary to deliver the Services (for example, site visits, material logistics, or on-site execution), we may share relevant details with vetted partners and contractors.

Legal & Compliance: we may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of Konnbot, our users, or others.

Business Transfers: in connection with any merger, acquisition, financing, or sale of assets, your information may be transferred as permitted by law and this policy.

6. Your Rights & Choices

7. Security